Privacy & Policy

At Celion ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video automation platform.

By using Celion, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create a Celion account, we collect:

• Email address
• Full name
• Username
• Password (encrypted and securely stored)
• Profile picture (optional)
• Billing information (processed securely via third-party payment processors)

1.2 Content You Upload

To provide our AI clipping and distribution services, we process:

• Video files you upload (long-form content, podcasts, streams, etc.)
• Audio tracks extracted from your videos
• YouTube links you provide for processing
• Custom captions, hooks, and metadata you create
• AI-generated clips, captions, and variations created from your content

1.3 Social Media Account Data

When you connect your social media accounts to Celion, we collect:

• OAuth access tokens (securely encrypted)
• Account usernames and profile information
• Publishing permissions (to post content on your behalf)
• Analytics data from connected platforms (views, engagement, reach)
• Platform-specific metadata (post IDs, timestamps, status)

We only request the minimum permissions necessary to post content and retrieve analytics. We never access your private messages, followers, or unrelated data.

1.4 Usage Data

We automatically collect information about how you use Celion:

• Device information (browser type, operating system, device ID)
• IP address and approximate location
• Pages visited, features used, and time spent on the platform
• Upload history, clip generation metrics, and posting activity
• Error logs and performance data

2. How We Use Your Information

2.1 To Provide Our Services

• Process your videos using AI to generate short-form clips
• Create variations with different hooks, captions, and formats
• Automatically post and schedule content to your connected social media accounts
• Track analytics and performance across all platforms
• Enable smart reposting and auto-rehashing of content

2.2 To Improve Our Platform

• Train and improve our AI models for better clip detection and caption generation
• Analyze usage patterns to enhance features and user experience
• Test new features and conduct A/B experiments
• Debug issues and optimize performance

2.3 To Communicate With You

• Send transactional emails (account confirmations, upload notifications, posting status)
• Provide customer support and respond to your inquiries
• Send product updates, new feature announcements, and service notices
• Deliver marketing emails (only if you opt in; you can unsubscribe anytime)

2.4 For Security and Compliance

• Detect and prevent fraud, spam, and abuse
• Enforce our Terms of Service
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of Celion, our users, and the public

3. AI Training and Content Ownership

3.1 You Own Your Content

You retain full ownership of all content you upload to Celion. We do not claim any rights to your videos, clips, or AI-generated variations. You are free to download, export, and use your content anywhere.

3.2 AI Training

To improve our AI models, we may analyze aggregated, anonymized data from uploaded content (e.g., detecting common clip patterns, popular hooks, engagement trends). However:

• We never use your original videos to train third-party AI models.
• We never share your content with other users or external companies for training purposes.
• You can opt out of AI training by contacting us at hello@celion.ai.

4. How We Share Your Information

We do not sell your personal information. We only share your data in the following limited circumstances:

4.1 With Your Consent

We share your content with third-party platforms (TikTok, YouTube, Instagram, etc.) only when you explicitly connect your accounts and authorize posting.

4.2 Service Providers

We work with trusted third-party vendors to operate Celion, including:

• Cloud storage providers (AWS, Google Cloud) - to securely store your videos and clips
• Payment processors (Stripe) - to handle billing (we never store your credit card details)
• Email services (SendGrid, Resend) - to send transactional and marketing emails
• Analytics tools (PostHog, Google Analytics) - to understand usage patterns
• AI providers (OpenAI, Anthropic) - for natural language processing and caption generation

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.3 Legal Compliance

We may disclose your information if required by law, subpoena, court order, or government request, or to protect our legal rights.

4.4 Business Transfers

If Celion is acquired, merged, or undergoes a business transition, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Secure authentication: Passwords are hashed using bcrypt; OAuth tokens are encrypted
• Access controls: Only authorized personnel can access user data, and all access is logged
• Regular audits: We conduct security reviews and vulnerability assessments
• Automated backups: Your data is regularly backed up to prevent loss

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of all personal data we hold about you.
• Correction: Update or correct inaccurate information in your account settings.
• Deletion: Request deletion of your account and all associated data (some data may be retained for legal compliance).
• Data portability: Export your content and data in a machine-readable format.
• Opt-out: Unsubscribe from marketing emails or opt out of AI training.
• Disconnect accounts: Revoke access to connected social media accounts at any time.

To exercise any of these rights, email us at hello@celion.ai or manage your settings in your dashboard.

7. Data Retention

We retain your information for as long as necessary to provide our services:

• Active accounts: Your data is stored while your account is active.
• Deleted accounts: Most data is deleted within 30 days of account deletion. Some information (e.g., billing records, legal compliance data) may be retained longer as required by law.
• Uploaded content: Videos and clips are stored until you delete them or close your account.
• Analytics data: Aggregated, anonymized usage data may be retained indefinitely for product improvement.

8. Third-Party Platforms

Celion integrates with third-party social media platforms (TikTok, Instagram, YouTube, Facebook, LinkedIn, X/Twitter). When you connect these accounts:

• Your use of these platforms is governed by their respective privacy policies and terms of service.
• We are not responsible for how these platforms collect, use, or share your data.
• You can revoke Celion's access at any time through your account settings or the platform's settings.

We recommend reviewing the privacy policies of any third-party services you connect to Celion.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Deliver personalized content and ads (if applicable)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of Celion.

10. International Data Transfers

Celion operates globally. Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure that all international transfers comply with applicable data protection laws (e.g., GDPR, CCPA) through standard contractual clauses and appropriate safeguards.

11. Children's Privacy

Celion is not intended for users under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately. If you believe a child has provided us with their information, please contact us at hello@celion.ai.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a prominent notice on our website. Your continued use of Celion after any changes constitutes acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: